Frequently Asked Questions (FAQ)

If you experience any problems with our meeting platform, please contact info@endocrine.org or call +1.202.971.3646 (or toll-free at +1.888. 363.6762) during the conference.

How do I claim credit or receive a certificate for my participation for CEU?

CEU is eligible for AMA PRA Category 1 Credits™, MOC Points, and AANP credits*. On September 12, the last day of the program, the evaluation will be available in the Center for Learning. Please use the instructions below.

Step 2: Login (upper right corner of page).
Step 3: Click START to begin the evaluation.
Step 4: Click preference of CME/MOC, AANP, or Certificate of Participation.

If claiming MOC, confirm your ABIM Diplomate number and click to update if necessary. Completing the evaluation without an accurate ABIM number will result in no credit reported.

* This activity is approved for 27.95 contact hours of continuing education (which includes 15.35 hours of pharmacology) by the American Association of Nurse Practitioners. Activity ID 20084443. This activity was planned in accordance with AANP Accreditation Standards and Policies.

Evaluations must be completed by December 31, 2020 to receive credit.

How do I claim credit or receive a certificate for my participation for Ancillary Symposium?

To claim credit or receive a certificate of participation for an ancillary symposium please do the following:

Step 2: Login (upper right corner of page).
Step 3: Click START to begin the evaluation.

If claiming MOC, confirm your ABIM Diplomate number and click to update if necessary. Completing the evaluation without an accurate ABIM number will result in no credit reported.

Evaluations must be completed by December 31, 2020 to receive credit.

How do I navigate this virtual platform?

For a short orientation video, please click here.

How do I access faculty presentations?

After 2:00 PM EDT on Friday, September 11, you can access slides by engaging in the following steps:

STEP 2: Log in (upper right corner of page)
STEP 3: Click START to begin the evaluation
STEP 4: Select final presentations

Note, a few presentations are not yet available, but will be as of Monday, September 14.

How long will I have access to the session recordings?

The CEU event site will be accessible to registrants until September 30. After that time, complimentary access will be provided to registrants through sessions.endocrine.org.

When will recordings of live sessions be available?

Should you miss a live session, the recording will be available on the conference site in approximately five days.

What devices can I use to access the event site?

The event site is mobile responsive, so can be viewed on a tablet or a computer, but smartphones are not recommended. Live sessions will be streamed through Zoom, so if viewing on a mobile device, we encourage you to download the Zoom application.

Do I need to download any software to participate in the conference?

Live sessions will be streamed through Zoom, which does require your computer or tablet to have the application downloaded on your device. If watching on a computer, click here to download the plug-in. If you plan to participate primarily on a tablet, download the Zoom application through your device’s app store. We also encourage you to review the available support information from Zoom if you are new to the application.

Recently registered and not seeing access?

Try refreshing your access.